The Leader Magazine

JUN 2019

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th E l E ad E r JUNE 2019 27 standards program allows us to provide consistency throughout our meeting spaces. As technology and furniture evolve, GRF will expand the standards to add technology functions in a variety of open-collaboration settings as well." a ddressing the challenge In the United States and Canada, that real estate portfolio consists of over 40 office locations for SAP and its umbrella companies. These offices are occupied by various lines of business with differing requirements. Aesthetically, each facility is often designed to be mindful of local or regional references as well as to respond to local cultural influences. Architecturally, the work environments must be able to adapt and evolve over time in response to changing needs. While all these variables tend to shape each facility into its own unique personality, GRF also seeks to maintain a certain level of uniformity to ensure that the spaces fit within SAP's brand and culture and delivers a united workplace experience. To that end, it is critical that SAP's technology solutions not only offer similar capabilities from one site to the next, but that they operate and perform in the same manner as well – all while being flexible enough to adjust to the variables noted above. To address this challenge, The Sextant Group developed a set of audiovisual design guidelines that established various technical criteria that should be implemented for any new fit-out. These guidelines included details on infrastructure requirements, key functions and features, and a shared system topology – intentionally avoiding specific component make/ model or a finite system solution. This was developed for the full spectrum of typical space types, from focus and huddle areas to divisible, multi-function rooms and boardroom spaces. The resulting guidelines offer a planning reference that can support the desired standardization, while being flexible enough to allow spaces to adapt over time as needs change and to accommodate the rapid and continual changes in technology product and service offerings. This has proved critical as SAP continues to move toward build-outs that include more and more informal meeting spaces and a variety of workplaces for virtual workers and visitors, solutions that allow it to gain more efficiency within its spaces. For example, small group collaboration "stations" or "booths" are planned in open-plan areas, as well as common spaces such as work cafés. Staff can quickly find an open collaboration area for a discussion or alternate workplace while still having access to the same collaboration technology and experience available to them in more formal conference-room settings. Meeting the need for unified communications In response to the mandate for a unified technology experience, SAP implemented Skype as its single conferencing platform to be used throughout the global enterprise. This is to be a core part of the technology offering in virtually all meeting spaces where communication with remote participants might be required. Still, different space sizes and layouts require different tools and components to successfully deliver the same Skype experience. For example, camera and microphone elements that work wonderfully in a huddle space cannot deliver the necessary quality and performance in a training room environment. This hurdle has been overcome to enable a fully scalable rollout in virtually any space. In Atlanta, SAP recently fit out new office facilities in both the Buckhead neighborhood as well as in the northern suburb of Alpharetta. Using the established design guidelines as a basis, The Sextant Group designed audiovisual systems for a variety of space types at each location, including open collaborative zones, customer conference rooms and divisible "demo" rooms. One of the Atlanta conference rooms features one of SAP's proprietary platforms known as "Digital Boardroom," where real-time digital insights of a All images © The Sextant Group, Inc., with permission from SAP SAP huddle room SAP conference room

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