The Leader Magazine

SEP 2016

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20 SEPTEMBER 2016 brookfi eld Global integrated solutions and Cbre/td bank Brookfi eld Global Integrated Solutions and CBRE, through an alliance, deliver Brookfi eld Global Integrated Solutions and CBRE, through an alliance, deliver Brookfi eld Global Integrated Solutions and CBRE, through an alliance, deliver Brookfi eld Global Integrated Solutions and CBRE, through an alliance, deliver Brookfi eld Global Integrated Solutions and CBRE, through an alliance, deliver Brookfi eld Global Integrated Solutions and CBRE, through an alliance, deliver integrated real estate management services, and TD Bank is among its clients in North integrated real estate management services, and TD Bank is among its clients in North integrated real estate management services, and TD Bank is among its clients in North America. The allied companies had provided for TD's project management of a new America. The allied companies had provided for TD's project management of a new America. The allied companies had provided for TD's project management of a new America. The allied companies had provided for TD's project management of a new branch/store, for the moving of TD employees from one building to another, and for branch/store, for the moving of TD employees from one building to another, and for maintenance of TD facilities. Rather than rely on the standard, "commoditized" outsourc- maintenance of TD facilities. Rather than rely on the standard, "commoditized" outsourc- ing model, however, the duo decided to implement the Vested® Outsourcing model, which encourages a highly collaborative approach and mutual focus on customer and which encourages a highly collaborative approach and mutual focus on customer and employee experiences, as well as collective knowledge and expertise. The thinking: employee experiences, as well as collective knowledge and expertise. The thinking: employee experiences, as well as collective knowledge and expertise. The thinking: standard outsourcing "has a negative impact on clients, service providers, and the overall standard outsourcing "has a negative impact on clients, service providers, and the overall standard outsourcing "has a negative impact on clients, service providers, and the overall standard outsourcing "has a negative impact on clients, service providers, and the overall industry." Under the Vested contract, the team focused more on outcomes vs. transac- industry." Under the Vested contract, the team focused more on outcomes vs. transac- tions, and everyone shared in the fi nancial benefi ts of a relationship in which both parties tions, and everyone shared in the fi nancial benefi ts of a relationship in which both parties were equally committed to each other's success. Other advantages included the collabo- were equally committed to each other's success. Other advantages included the collabo- were equally committed to each other's success. Other advantages included the collabo- ration and innovation encouraged by the structure, a balance of day-to-day functions, and ration and innovation encouraged by the structure, a balance of day-to-day functions, and the ability to plan for long-term strategies. the ability to plan for long-term strategies. the ability to plan for long-term strategies. Godaddy Matching CRE strategies with very specifi c corporate-culture objectives – ones Matching CRE strategies with very specifi c corporate-culture objectives – ones Matching CRE strategies with very specifi c corporate-culture objectives – ones supporting employees' energy, passion and, especially, innovation – is where GoDaddy supporting employees' energy, passion and, especially, innovation – is where GoDaddy supporting employees' energy, passion and, especially, innovation – is where GoDaddy shines. So when the Arizona-based company sought to create a third technology center in shines. So when the Arizona-based company sought to create a third technology center in shines. So when the Arizona-based company sought to create a third technology center in Tempe, it wanted to ensure the building represented such a culture in order to attract the best talent available. Among the strategies: designing offi ce/meeting spaces that fl ow into best talent available. Among the strategies: designing offi ce/meeting spaces that fl ow into interactive spaces and then connect "accidentally" with others in order to make people interactive spaces and then connect "accidentally" with others in order to make people connect. The company also changed its facility manager function into that of "experience connect. The company also changed its facility manager function into that of "experience connect. The company also changed its facility manager function into that of "experience connect. The company also changed its facility manager function into that of "experience manager" to underscore the company's commitment to people vs. tasks. The Tempe facility manager" to underscore the company's commitment to people vs. tasks. The Tempe facility manager" to underscore the company's commitment to people vs. tasks. The Tempe facility manager" to underscore the company's commitment to people vs. tasks. The Tempe facility and its accompanying service model are credited for cost savings (via lower turnover and its accompanying service model are credited for cost savings (via lower turnover rates and recruitment costs), a 10% higher participation in on-campus dining, and numerous real estate awards. The company also ranked on Fortune magazine's 2016 list numerous real estate awards. The company also ranked on Fortune magazine's 2016 list of the "100 Best Companies to Work For," which cited GoDaddy as a "fun, collaborative of the "100 Best Companies to Work For," which cited GoDaddy as a "fun, collaborative of the "100 Best Companies to Work For," which cited GoDaddy as a "fun, collaborative workplace where you can make a difference." workplace where you can make a difference." Jll What good is an idea if it can't be shared? JLL doesn't worry about good ideas getting What good is an idea if it can't be shared? JLL doesn't worry about good ideas getting lost thanks to its Innovation and Product Development (IPD) platform. The program crowdsources ideas from the company's some 60,000 employees, bringing them together in a proprietary tool that allows JLL leadership bringing them together in a proprietary tool that allows JLL leadership bringing them together in a proprietary tool that allows JLL leadership to hone in on those ideas that provide the most value to clients and to hone in on those ideas that provide the most value to clients and the fi rm alike. Specifi c business challenges are addressed head-on, the fi rm alike. Specifi c business challenges are addressed head-on, the fi rm alike. Specifi c business challenges are addressed head-on, and the result is a collection of ways to help JLL serve clients through and the result is a collection of ways to help JLL serve clients through and the result is a collection of ways to help JLL serve clients through and the result is a collection of ways to help JLL serve clients through improved productivity, increased cost savings, enhanced services – you improved productivity, increased cost savings, enhanced services – you improved productivity, increased cost savings, enhanced services – you name it. Clients also benefi t tremendously from the ideas that funnel through the IPD name it. Clients also benefi t tremendously from the ideas that funnel through the IPD name it. Clients also benefi t tremendously from the ideas that funnel through the IPD platform. In the past three years, JLL has tallied more than $150 million in cost savings platform. In the past three years, JLL has tallied more than $150 million in cost savings platform. In the past three years, JLL has tallied more than $150 million in cost savings platform. In the past three years, JLL has tallied more than $150 million in cost savings platform. In the past three years, JLL has tallied more than $150 million in cost savings and an estimated 20 percent increase in productivity afforded to its client base through and an estimated 20 percent increase in productivity afforded to its client base through and an estimated 20 percent increase in productivity afforded to its client base through and an estimated 20 percent increase in productivity afforded to its client base through 35 new solutions and a recorded 1,500 best practices. Capturing fresh thinking through 35 new solutions and a recorded 1,500 best practices. Capturing fresh thinking through the IPD means clients realize ways to control their costs, manage or mitigate their risks, the IPD means clients realize ways to control their costs, manage or mitigate their risks, the IPD means clients realize ways to control their costs, manage or mitigate their risks, optimize their property portfolios and maximize their sustainability efforts. optimize their property portfolios and maximize their sustainability efforts. optimize their property portfolios and maximize their sustainability efforts. optimize their property portfolios and maximize their sustainability efforts. optimize their property portfolios and maximize their sustainability efforts. optimize their property portfolios and maximize their sustainability efforts. optimize their property portfolios and maximize their sustainability efforts. Global innovator's award fi nalists offer excellence and variety in innovations Says GoDaddy, "Growth-oriented organizations must be focused not just on the physical workspace they build, but the culture they create." name it. Clients also benefi t tremendously from the ideas that funnel through the IPD JLL received the 2016 Professional Excellence Award for its Innovation and Product Development platform. F E A T U R E A R T I C L E I t's that time of year again, when leading organizations in corporate real estate (CRE) present their credentials for consideration for the coveted 2016 H. Bruce Russell Global Innovator's Award (GIA), which will be announced Innovator's Award (GIA), which will be announced Innovator's Award (GIA), which will be announced in Philadelphia at the CoreNet Global Summit in October. Sponsored by Gensler, the award invited finalists to compete through presentations at the Massachusetts Institute of Technology in Cambridge. Following is a brief description of the subject of each contender's entry. subject of each contender's entry.

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