The Leader Magazine

MAR 2017

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MARCH 2017 19 Christopher Kelly is the president and co-founder of Convene, which integrates service, culinary, technology, and human- centered design to transform the workplace experience. Chris is responsible for innovation, new growth initiatives, and brand development while jointly developing company values, culture, and strategy. 1 2 3 4 Ibid. 5 PwC, Millennials at Work: Reshaping the Workplace (2011): p. 4. 6 Telsyte. "From Hot Desks to the Connected Office, Activity-Based Working is Driving Business Outcomes." 2015. 7 2. Build in well-being. Wellness programs have been a focus for several years, yet there are still relatively few workplaces designed for well-being from the bottom up. Small (and usually cost-neutral) interventions like sit/stand desks and staircases promote movement throughout the day. On-site gym facilities go even further to promote culture and can be an important differentiator in the commoditized CRE profession. 3. Bring the outside in. Nature, views, and accessible outdoor spaces do more than improve mood. Daylight and plants have a positive effect on employee performance. In fact, natural features increase productivity by 6 percent 7 and boost creativity by 15 percent. 4. Create centralized dining spaces. Just as it does for families, sitting down together at meal time creates connections and strengthens working teams. Dedicated spaces encourage people to share a communal lunch rather than stay behind a screen. Furthermore, on-site food options or partnerships with local vendors and restaurants can be a surprising and fun meal option. 5. Rethink what already exists. Workplace transformation isn't necessarily costly or intensive. In most cases, redesigning existing spaces can be just as powerful as a big move − whether it means knocking down a partition, putting in a kitchen, or turning existing executive offices into meeting rooms everyone can use. 6. Be data-driven. Office layouts no longer need to be based on assumptions or observations of what's working at other companies. Beacons and sensors are creating real-time and long-term data for spatial analytics. And with those analytics, simple integrations can bring a building online, revealing utilization patterns that help inform enhanced workplace design. 7. Ask more of your landlord. Leading landlords incorporate on-demand services and amenities into their buildings in ways that resemble full-service hotels. Seek tenancy in buildings that offer on-demand workplace-as-a-service solutions and traditional leases under one roof. Reframing the owner-operator- tenant relationship introduces the freedom for workplace, hospitality services, on-site amenities, and other shared services to quickly adapt and evolve to meet the changing needs of your business.

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