The Leader Magazine

MAR 2017

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MARCH 2017 53 How long have you been with your company? And how long have you been in corporate real estate (CRE)? I joined Cisco in June 2014, so I have been with the company about two and a half years. I have 15 years' total experience on the end-user side, and prior to that, at the beginning of my CRE career, seven years' experience on the supplier side. When you started your CRE career, how did you learn what you needed to know? Did you have a mentor, either formal or informal, who helped guide your skill growth and provide support and advice? Tell us about how that relationship came to be and how it helped you. I have learned many things from several of my previous managers. Each of them gave me various insights at each career phase. One lady whom I met in my late 20s has been an informal mentor for me. She gave me advice from time to time not only for my career but also for private matters. She has been a role model for me as a mature, independent lady. One senior executive at a previous employer was a formal advisor who gave me opportunities to participate in and learn through CoreNet Global as I began a role with regional responsibility in Asia-Pacific. This was before CoreNet Global had a presence in Japan, and I was fortunate to be able to take MCR seminars in other locations. Japan is a unique country, and I wasn't aware how the Japanese way was different from global standards until then. He supported me occasionally as a sponsor as well. Owing to his remote support at the HQ, I was acknowledged by executives in different departments and it helped me to engage with other departments. What was the best advice you received related to your career, and whom did it come from? Looking back, why do you believe it was the best advice? The Japanese domestic company I worked for early in my career has this core principle: "Your next process is your customer." This means "treats all colleague / business partners as you take care of your customers" as this will lead to better employee/customer engagement and better results for any projects/ tasks. I like this expression and try to keep it in mind and always treat my colleagues with respect. Rie Osugi, MCR Workplace Manager, Japan and South Korea Cisco What was your personal reason/ motivation for seeking the MCR designation? When did you earn it, and how long did you take to complete the program? The main reason I pursued my MCR was to better understand industry standards and best practices and learn from case studies around the globe. The experience in the class and the knowledge I gained through the program refreshed and elevated how I think about and view corporate real estate. I took five years to finish my MCR because I needed to travel abroad to take the seminars in the first couple of years. However, the benefits I have gained means the program has essentially paid for itself. Thinking back to the total MCR learning experience, what aspects of the MCR program were your favorites? The program is very structured and clear, and it provides the opportunity to learn and share great ideas from faculty and other participants. How has achieving the MCR designation helped you professionally, and what would you say to other CRE professionals who don't yet have their MCR? I suggest the MCR not only for people working in Fortune 500 companies, but also small and medium-size firms. Through the program, we are able to see advantages and disadvantages of different approaches taken in various organizations and industries. There is value in understanding these differences. I was always motivated to continue learning new things after taking each MCR course. The people I met while pursuing my MCR actually helped me to join Cisco as well. For more information about the Master of Corporate Real Estate (MCR) program, visit or contact Amy Dreher at MCR PROFILE

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