The Leader Magazine

DEC 2017

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Kumara Shivanna, S l CR Director Real Estate & Facilities Citrix R&D India Pvt. Ltd. CoreNet Global India Chapter David Glasscock Vice President, Real Estate Catholic Health Initiatives CoreNet Global Colorado Chapter Since 2013, David Glasscock has built from the ground up an internal real estate division that would manage Catholic Health Initiatives' (CHI) 55-million-square-foot (5.1-million-sq.-m.) portfolio. It was David's vision to build a team that partners cross-disciplinary expertise with brokerage to align the real estate organization with Catholic Health Initiatives' strategic goals. To address changes in the healthcare industry, David repositioned CHI assets to maximize value from owned to leased real estate. To achieve such a bold initiative, David engaged C-suite leaders at the regional and national levels. The end result was $725 million in revenue and a broadened footprint for CHI to achieve its strategic goals. David has structured his team with a diverse range of leaders that cover the entire life cycle of the built environment. The division is accountable for three key, overlapping areas: real estate transactions, property management and space-planning transition. His integrated approach has resulted in new space models for clinics and administrative uses. His initiative focused on gaining an understanding of leaders' and end users' needs and expectations for both types of spaces. The team now successfully manages over 4,500 properties. David's work is marked by innovation and continuous process improvement. Under his management, the real estate team has achieved significant accomplishments that include nearly 600 transactions, 39 outpatient strategic initiatives with a gross value of 1.8 million rentable square feet (167,220 sq. m.) and $481 million, as well as management of 26 million square feet (2.4 million sq. m.) of owned medical office spaces with over 3,000 leases. David has brought his same skillset to his role as secretary of the CoreNet Global Colorado Chapter, resulting in the highest bank balance ever, which allows for focus on the Chapter's strategic vision. When Citrix leadership teams were looking for sustainable solutions, they turned to Kumara Shivanna to address two key challenges – space optimization, and consolidation and automation of employee-transport services. With space occupancy running at more than 115 percent and 90 percent at two independent Bangalore buildings, innovative solutions were certainly in order. Kumara proposed and presented plans that included sourcing a single location to address business concerns and exiting the older of the buildings due to aging infrastructure. Upon approval of his plan, employees were moved seamlessly to a state-of-the-art facility. His solutions delivered a cost savings of $3 million over five years. Kumara also worked to address Citrix's transport services, which provides round-the-clock transit for all employees to get to and from the office from various locations around the city of Bangalore. Operating more than 26,000 trips per month, the effort proved quite a challenge to manage. Kumara worked closely with all stakeholders to automate complete transport service with GPS tracking of all cabs, and monitoring driver and employee status through smartphones, devices and proximity to SMS. Movement to paperless operation was also proposed. The combined efforts achieved more than 95 percent employee satisfaction and 100 percent satisfaction with leadership and business teams. In addition to these two main focus areas, Kumara spearheaded several other notable achievements which included the following: energy management that resulted in cost savings of $37,000 per quarter; integration of supply chain management that resulted in 11 percent cost savings and better service to MNC organizations; optimization of power and electrical demand, which achieved more than $30,000 in savings; and introduction of sustainability measures in the areas of waste management, water management and energy management. FINALISTS th E l E a DER DECEMBER 2017 23

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