The Leader Magazine

JUN 2018

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F E A T U R E A R T I C L E 42 June 2018 the leader questioned as part of a 2017 survey conducted by ISS and CoreNet Global reveal a clear answer: a strong agenda focused on health and well-being is critical. The survey showed that more than 33 percent of respondents believe that a focus on health and well-being in the workplace has a direct, positive impact on talent attraction and retention. Additionally, 24 percent believe that driving the health and well-being agenda in the workplace can help improve profitability through enhanced productivity. This also reflects how companies measure the impact of their health and well- being initiatives. For example, 54 percent of the respondents use "increase in employee satisfaction" as their main KPI when measuring how such programmes add to the company's bottom line. A reported 51.3 percent use "improvement in employee engagement" as their main tracking parameter, while 44.7 percent measure impact by considering the proportional "increase in employee retention." d isconnect between demand and current state Even though corporate real estate and facility management (CRE/FM) teams believe that an increased focus on health and well-being in the workplace can help them win the war for talent, grow productivity and improve their bottom line, our research also shows that a misalignment persists in health and well- being demands and the reality delivered. Most survey respondents already supply their employees with basic health and well- being related amenities, such as designated tea and coffee areas; lunch areas; access to beverages, fruit and vegetables; healthy food options; and programs to help to manage stress. Looking at employee requests however, we see that demands differ from the current state. While basic health and well- being amenities (such as access to fruit, beverages and other healthy food options) are in high demand, employees are, to a greater extent, requesting access to fitness rooms and healthy workplace design. It has been validated by several studies that using "green retrofitting" to provide employees with a view that includes more natural scenery can improve well-being. When exposed to nature, employees exhibit reduced signs of stress and frustration, and increased patience and overall satisfaction. For CRE/FM professionals, updating or retrofitting the current work environment – with, for example, more greenery in the office environment, more walk-and-talk meetings, access to easy-to-use fitness equipment – is highly recommended and worthwhile. They can be low-hanging-fruit

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